The Owl 🦉
AI for Restaurants
The Owl sees everything. Your restaurant runs itself.
Free · No commitment · 30 minutes
Industry Pain Points
The problem
Reservation chaos: phone, email, Instagram DMs, TheFork
Bookings come in from five different channels. Someone double-books a table. Someone else calls to modify a reservation made on TheFork. A large group cancels the night of. You find out from the chef.
Negative reviews left unanswered for weeks
A 2-star review on Google maps. You read it at 2am, furious, and still don't know what to write. By the time you respond it's been 3 weeks and 40 people have read the unanswered complaint.
Supplier orders rebuilt from memory every Monday
You tally up what's missing by walking the kitchen yourself. Call the fish supplier. Leave a voicemail for the produce guy. Forget the wine. Run out on Friday night service.
Capabilities
What your Owl does
Reservation Management
Centralises all bookings from every channel, phone, email, TheFork, Instagram, Google, into one live system. Confirms, modifies and cancels automatically. No more double bookings.
Review Response AI
Monitors Google, TripAdvisor and TheFork. Drafts contextual, on-brand responses within hours of each review. You approve and publish. Response time drops from weeks to same day.
Supplier Order Automation
Tracks inventory levels, generates order lists based on your menu and historical consumption, sends order emails to suppliers automatically. You review the list once; the Owl sends it.
Menu & Inventory Tracking
Keeps a live record of stock levels against your active menu. Flags shortages before service. Alerts you when a dish will be unavailable before the kitchen has to improvise.
Staff Scheduling Support
Correlates reservation volume with staffing needs. Suggests shift plans based on bookings and past service data. Reduces both understaffing and overtime.
The Process
How it works
Analysis
We map your restaurant operation: booking channels, review profiles, supplier contacts, inventory system. We identify the highest-friction points and prioritise what to automate first.
Build
Il Polpo builds your Owl, connecting your booking platforms, Google Business Profile, supplier email, POS and inventory into one intelligent system. 2 to 4 weeks.
Activation
Your Owl goes live before the next busy weekend. Full handoff, team training, 30-day support. Your front-of-house team stops firefighting and starts hosting.
What your Owl can achieve
Based on our experience building AI automations for Italian F&B operations, these are the outcomes a mid-size restaurant (40-120 covers, 8-15 staff) can realistically expect within 90 days. Each agent is built for your industry.
FAQ
Frequently Asked Questions
What is a dedicated AI agent and how is it different from a chatbot?
A dedicated AI agent is an autonomous system built by Astra Digital around your business and the way you work. Unlike generic chatbots or ChatGPT wrappers, each agent has persistent memory, integrates with your existing tools (email, CRM, Google Drive, WhatsApp), learns your business context over time and works 24/7, while you keep the last word on messages and payments. Astra AI builds its agents on this principle.
Does the Owl replace TheFork or our existing booking system?
No, it connects to them. The Owl pulls bookings from TheFork, Google, your website and any other channel into a single view. Your existing platforms stay in place; the Owl is the intelligence layer on top that prevents conflicts and automates communication.
Can the Owl respond to reviews on our behalf, or does it need our approval?
Both modes are available. By default the Owl drafts responses and queues them for your approval, you read and publish with one click. For high-volume operations you can switch to fully automated publishing after a training period where we calibrate the tone to match your brand exactly.
Is our data safe? Where is it stored?
All data stays on European servers. Customer booking data, review content and supplier information never leaves the EU. Access is role-based and fully auditable.
How long does it take to set up?
From signed contract to live Owl: 2 to 4 weeks. We time the launch to avoid your busiest periods, typically aiming to go live on a quieter mid-week before a major weekend.
Can I cancel if it doesn't work out?
Monthly subscription, cancel anytime with 30 days notice. No lock-in contracts.
Not in Restaurants?
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